While there’s an ongoing debate over whetheremails或电话的业务是更有效的，有两两件事是明确的：电子邮件isthe appropriate communication choice in many situations – and poor email etiquette can impact your professional image.
Rightly or not, when we read emails that convey the wrong tone or are littered with typos, we tend to question either the sender’s商业智能or their attention to detail. Neither reflects well on your company if that sender is you.
Make sure your email communications do justice to your professional standing by backing them with basic business email etiquette.
商务电子邮件礼仪
商务礼仪邮件规则存在是为了帮助您的企业沟通效率，恭恭敬敬，并在可靠manner. With verbal cues like voice inflections removed from written transmissions, it’s easy for recipients to misunderstand your intent.
电子邮件需要一个决然不同的方式与别人比声音或面对面面对面的交谈互动。但是，当做对，电子消息传递提供了许多商业好处，铁杆电话聊友错过。
电子邮件是一个很好的格式为：
- Following up on an introduction or meeting with a new client or prospect,
- 记录相关的讨论或协议的细节，如交付日期和定价交易或合同，
- Keeping everyone from customers to team members in the loop with timely but brief status updates
Take steps to ensure your business is sending the right message with the help of this email communications primer.
Your Email Set-Up
很像personal and business expenses, individual and professional emails don’t mix well. Rather than conducting all your correspondence through a single email channel, you should maintain separate accounts for private and business use. Not only will this help organize and prioritize your business messages, but it will also prevent the accidental crossing of wires.
Make sure the account name associated with your business email promotes a respectable image. Email addresses that contain your personal name are ideal, and can usually be set up through your company’s website domain. But regardless of which email platform you use, opt for a clear designation that presents you as the professional you are.
最好的电子邮件签名提供在如何尽快与您或您的业务术语收件人选项。考虑一个自动签名，其中包括一个或多个以下设置：您的办公室电话号码，传真和物理地址，你的手机号码，您的网站的域名地址，链接到你的社交媒体账户。
您的邮件内容
Subject lines are important. Making the purpose of your message clear之前the content is opened and read demonstrates respect for the recipient by making it easier for them to prioritize their email responses.
Your content should be courteous and succinct. Whenever possible, stick to a single topic of conversation, and be clear about why you’re making contact. Whether you require information, a decision, or some other form of action on the part of the recipient, ask directly for the response that you need. And don’t forget to do a quick proof-read before you hit send!
这是最好的避免大的文件或图像连接到您的电子邮件。很多人从移动设备或从他们的日常工作空间以外的地方访问自己的邮件。自动下载附件咀嚼带宽和时间，对收件人所以请事先要得到大文件的最佳途径。
Your Email Timing
Don’t leave others wondering whether their email correspondence reached you or not. Prompt replies are a professional standard. Even if you don’t have the time or the necessary information to respond to a sender’s request right now, a short note letting them know you’re on it – and when they can expect to hear from you again – is always appreciated.
如果你计划是不可用于您的电子邮件一段时间内响应，用您的短信平台的习惯是乱办公室回复功能。您可以快速自动设置这个工具以应对电子邮件，提醒通过定制注意方式发送者时，他们可以期待听到你的声音，或谁，他们可以在没有联系。
Despite what some digital-age users believe, email isnot的是全部和最终所有的商业通信。有些时候，现场语音交互 - 无论是通过电话，亲自，或通过VoIP - 是更好的方法。
当情势需要说服，解释，或道歉，尤其如此 - 或当它的时间来（重新）引入人的因素到你的职业关系。会心当使用一个通信形式通过另一个是运行一个成功的企业的一个小而重要的组成部分。
照片来源：Canva
